On the Watchtower: Principled Dissent, Grounded Realism, and the Future of System Oversight

On the Watchtower: Principled Dissent, Grounded Realism, and the Future of System Oversight

In Bob Dylan’s iconic song “All Along the Watchtower,” a joker and a thief survey a confusing landscape, searching for a way out. “There must be some way out of here,” one says urgently. Today’s technology leaders might relate. As we grapple with complex AI systems and high-speed markets prone to mishap, we find ourselves perched on a digital watchtower – tasked with vigilant oversight amid mounting confusion and risk. The hour for action is drawing near (indeed, “the hour is getting late”). That lyric rings true today for leaders grappling with complex AI and IT systems. 

In an era of AI-driven decisions and software-everywhere operations, leaders need a watchtower – a vantage point that unifies running the systems and challenging them. This article offers such an oversight model, with one integrated viewpoint, four actionable metrics, two cautionary case studies, regulatory guideposts, and a practical implementation checklist. The goal is to give executives a briefable, “runnable” model for system oversight that bridges optimism and realism, empowering them to anticipate risks and intervene before it’s too late.

Oversight Model in 90 Seconds

Imagine oversight in three layers: Ground, Tower, and Horizon. On the Ground, operational teams monitor systems and respond to incidents in real time – this is the realm of dashboards, on-call rotations, and swift mitigations. In the Tower, an assurance function stands apart to independently test, evaluate, and verify (think of internal auditors, risk managers, or “red teams” probing for weak points). At the Horizon, leadership scans for emerging threats and opportunities – from new AI capabilities to shifting regulatory winds – ensuring the organization isn’t blindsided by the next challenge. These layers work together like a watchtower: the ground provides data, the tower provides scrutiny, and the horizon provides foresight. The result is a unified oversight vantage point that connects day-to-day operations with long-term vigilance.

Equally important is adopting two minds in oversight: principled dissent and grounded realism. Principled dissent means building a culture where team members are empowered – even expected – to question assumptions and raise concerns about “the way we’ve always done it.” Grounded realism means keeping oversight tethered to empirical evidence and practical feasibility, avoiding both Pollyannaish optimism and doomsday pessimism. In many organizations, there is a gap between the “strategic optimism” of non-technical leadership and the “grounded realism” of technical teams[1]. A strong oversight function bridges this gap. Leaders should welcome the naysayer in the room who asks “What if we’re wrong?” while also demanding data-driven validation of claims. In short, effective oversight requires two minds in one: the skeptic and the pragmatist, working in tandem.

Four Metrics from the Watchtower

To make oversight concrete, we propose four key metrics. These serve as early-warning signals and performance indicators for the watchtower’s effectiveness. For each metric, we define an operational formula, a target, and a quick tip on how to measure or improve it:

  1. Signal LatencyDefinition: The time from a system alert to the first human triage. Formally, T(alert) → T(first human response). For critical incidents (Priority 0), aim for under 15 minutes; for major but slightly less urgent incidents (P1), under 2 hours is a reasonable target. (How to measure: track median and 90th-percentile response times for alerts by priority. For example, if an error alarm fires at 3:00 PM, was it acknowledged by, say, 3:10 PM? Operationally, this often means having an on-call engineer or security analyst 24/7.) The goal is to detect fast – before a small glitch becomes a public meltdown.
  2. Assurance CoverageDefinition: The percentage of high-risk systems that undergo independent testing and validation within a given timeframe. In other words, what fraction of your mission-critical AI models, algorithms, or IT services have had a recent independent Testing, Evaluation, Verification, and Validation (TEVV) exercise? Target: 100% of systems deemed “high-risk” should get an outside-in review at least every N days (N could be 90, 180, or some interval set by risk appetite). (How to measure: maintain an inventory of high-risk systems – e.g. those that handle sensitive data or autonomously execute transactions – and log the last date of independent review for each. “Independent” can mean an internal audit team separate from the system’s developers, or an external auditor or red-team exercise.) This metric ensures you cover all your critical bases. If an AI credit underwriting tool or a trading algorithm is high-risk, when was the last time someone other than its creator tried to break it or validate its outputs?
  3. Human-Override ReadinessDefinition: The ability to quickly halt or override an automated system, measured by two factors: the technical time-to-stop (how long to hit the kill-switch) plus the authority to do so (is a capable person empowered to pull the plug?). In plain terms, if something goes wrong, can a human promptly say “Stop” and be heeded by the machine and organization? Target: Every high-risk AI system or critical process should have a clearly tested manual shutdown procedure, and designated humans with the unquestioned authority to activate it. (How to measure: conduct drills – simulate an “AI gone rogue” scenario and time how long it takes to cease operations. Check also if staff hesitate to act without higher approval, which indicates an authority gap.) Notably, forthcoming regulation enshrines this principle: the EU AI Act (Article 14) will require that high-risk AI systems be designed so that “natural persons… can interrupt the system through a ‘stop’ button or a similar procedure”[2]. In practice, that could mean a big red button in the ops center or a specific keyboard command – but also the policies to ensure pressing it is applauded, not punished, when it averts harm.
  4. Recourse Cycle TimeDefinition: The end-to-end time for a user to get a human resolution of an AI-driven decision – essentially, how long it takes to go from a complaint or appeal to a final remedy. For example, if a customer believes an automated system made a mistake (denied a loan, flagged a false fraud, etc.), how quickly do they get to a person who can fix it? Target: As short as possible – days at most, not weeks or months – especially for consequential decisions. (How to measure: start the clock when a user submits a complaint or challenge related to an automated decision; stop when a human has reviewed and communicated a resolution. Track the average and worst-case times.) The White House’s AI Bill of Rights blueprint emphasizes “timely human consideration and remedy” via fallback processes if an automated system causes harm[3]. In essence, this metric holds the organization accountable to that principle: you can deploy advanced algorithms, but you must not trap people in an automated maze with no exit to human judgment.

These four metrics – Signal Latency, Assurance Coverage, Human-Override Readiness, and Recourse Cycle Time – form an oversight dashboard for the watchtower. They map to the layers of the model: Ground (Signal Latency is about operational alerting speed), Tower (Assurance Coverage reflects independent checks), Ground/Tower interface (Override Readiness is partly design, partly ops procedure), and Horizon/Tower interface (Recourse Cycle ensures the organization remains accountable and responsive to those it serves). If you track and improve these, you’re watching the right things.

Case Vignettes: Lessons from Failure

Even abstract metrics become visceral when we look at real incidents. Two cases – Knight Capital (2012) and Equifax (2017) – illustrate how lacking a watchtower can lead to disaster, and how our metrics could flag the very failures that occurred.

Knight Capital, 2012: The Algo Gone Wild

Knight Capital was a major Wall Street trading firm – until a single morning in August 2012. A dormant snippet of code in Knight’s trading software (left over from an old function) was accidentally reactivated during a new deployment. The result was chaos: in the first 45 minutes of trading on August 1, 2012, Knight’s systems sent over 4 million orders into the market while trying to fill just 212 customer orders[4]. The algorithm kept buying and selling stock at a frenetic pace, as if possessed. By the time engineers realized what was happening, Knight had unknowingly taken on several billion dollars in unwanted positions and racked up $460 million in losses[4] – effectively bankrupting the firm.

Why did no one intervene sooner? An investigation later showed that Knight’s internal systems had generated 97 automated error emails before the market opened, messages flagging a router malfunction – yet no one acted on them[5]. The firm had no mechanism to escalate these warnings as true alarms, and no “kill switch” was triggered when trading went out of control. In our oversight terms, Knight’s Signal Latency was essentially 45 minutes – eternity in markets – and its Override Readiness failed completely. There were also gaps in Assurance Coverage: Knight hadn’t fully tested how the system would behave with the new code, nor did it have controls to prevent or contain errant activity. The U.S. SEC later fined Knight $12 million, citing that the firm “did not have adequate safeguards… to prevent the entry of millions of erroneous orders” and lacked adequate testing and controls for its trading software[6][7]. In other words, the watchtower was dark: alerts were missed, and no one with authority hit stop when the system ran amok.

The Knight Capital debacle is a classic tale of technological speed outrunning human oversight. It underscores the value of principled dissent – an employee questioning “Should we deploy this code if we haven’t tested that old function?” – and grounded realism about failure modes – “If our trading bot goes haywire, how do we contain the blast radius in seconds?” Smart oversight would ask those questions before an incident. Knight didn’t, and paid the price.

Equifax, 2017: The Missed Patch and the Blind Spot

Equifax, one of the largest credit bureaus, suffered a catastrophic data breach in 2017 that exposed personal data of at least 145 million people[8]. How did it happen? The short answer: a known security vulnerability went unpatched, attackers exploited it, and then lurked unseen in Equifax’s network for over two months. In March 2017, a critical Apache Struts software patch was announced to the world; Equifax used that software in a customer dispute portal, but failed to apply the patch[9]. By mid-May 2017, hackers found that unpatched portal and pried it open.

The breach timeline reads like a textbook case of oversight failure. Attackers began their intrusion on May 13, 2017 and maintained access for 76 days before Equifax noticed[10]. During that time, they installed hidden backdoor programs (“web shells”), stole unencrypted passwords they found on the system, and ultimately accessed dozens of databases across Equifax’s IT estate[10]. They ran about 9,000 database queries and successfully exfiltrated personal data 265 times without detection[11]. Why weren’t alarms ringing? Astonishingly, Equifax’s network monitoring tool had been effectively blinded – an encryption certificate had expired, meaning critical traffic wasn’t being inspected. For 19 months prior, one of the key sensors was off. Only on July 29, 2017, when an IT staffer renewed an expired SSL certificate, did the systems suddenly light up with suspicious activity – and Equifax “immediately noticed” the data theft in progress[12]. In other words, the intruders roamed free for weeks because the watchtower’s binoculars were fogged over by an administrative oversight (an expired cert).

The Equifax case highlights multiple breakdowns. At the Ground level, basic cyber hygiene failed: missing a critical patch and letting a cert lapse. The Signal Latency was 76 days – far too late. Assurance Coverage was lacking: prior audits or reviews had flagged patch management issues, but no independent check ensured the Struts fix was applied. Override Readiness in this context would mean isolating or shutting off affected systems – Equifax eventually pulled the plug on the compromised portal, but only after belated discovery[13]. And Recourse Cycle Time became tragically relevant post-breach: millions of people struggled to freeze credit or get answers, as Equifax’s call centers were swamped and unprepared when the breach finally went public[14]. A House Oversight investigation later concluded the breach was “entirely preventable” and that Equifax’s failure to patch a known flaw, combined with an “expired SSL certificate [that] prevented Equifax from monitoring” its network, allowed the attack to persist undetected for 76 days[15]. In short, nobody was effectively watching the watchtower.

For leaders, the Equifax saga is a neon-lit warning sign. It shows how ground-level negligence (missed patches, sloppy maintenance) can render high-level oversight moot. It also demonstrates why we need structured foresight: had Equifax leadership treated a known critical vulnerability as a five-alarm fire, mobilizing principled dissent (“Are we absolutely sure we patched everywhere? Let’s double-check!”) and demanding verification (grounded realism: “prove to me the portal is fixed and monitored”), the outcome could have been different.

Anchoring Oversight in Regulation and Standards

These cautionary tales have not been lost on regulators. Around the world, new rules and standards are raising the bar for system oversight, effectively codifying the watchtower principles. Executives should view these not as mere compliance hurdles, but as valuable anchors for their oversight programs – clear signals of what is expected in the near future.

EU AI Act: In 2024, the European Union finalized the AI Act, a sweeping regulation for artificial intelligence systems. It includes phased requirements that map closely to our model. By February 2025 (six months after the Act’s entry into force), any AI system deemed “unacceptable risk” (think social scoring or real-time biometric surveillance) will be outright banned[16]. By August 2025 (12 months in), transparency obligations kick in for general-purpose AI (GPAI) – providers of large generative models or foundation models must start disclosing information about their systems[16]. And by August 2026 (24 months in), the full weight of compliance hits high-risk AI systems[16]: these systems (for example, AI in hiring, lending, law enforcement, etc.) must meet rigorous requirements for risk management, data governance, accuracy, and – notably – human oversight. Article 14 of the EU AI Act will require that high-risk AI be designed to allow effective human monitoring and intervention, including the ability for humans to decide not to use the AI’s output or to stop its operation mid-course[17]. In effect, regulators are saying: build a watchtower, or you won’t be permitted on the field. Forward-looking firms are already aligning their practices with this timeline – not only to avoid penalties, but to earn trust. If your AI can demonstrate a “human-in-the-loop” safeguard (say, a documented procedure where any automated decision can be double-checked by a person, and the system paused if necessary), you’re both compliant and more resilient.

SBOM and Supply Chain Security: Cyber oversight isn’t just about AI. The software supply chain – all the libraries and components under the hood of your systems – is a known source of risk. Regulators and industry groups have championed the Software Bill of Materials (SBOM) as a tool for transparency here. In 2021, the U.S. NTIA (National Telecommunications and Information Administration) defined minimum elements for an SBOM, essentially a checklist of what information a software supplier should provide (component names, versions, licenses, etc.). Building on that, in August 2025 the U.S. Cybersecurity and Infrastructure Security Agency (CISA) released an updated SBOM guidance that significantly expands those data fields[18]. This update reflects lessons learned and the “urgent need for scalable software supply chain transparency”[18]. What does this mean for oversight? It means knowing exactly what’s running in your critical systems – and thus what needs patching – is becoming an expected norm. An SBOM is like an ingredient list for your software: if “Apache Struts 2.13” is an ingredient, you would have immediately known in March 2017 that it’s time to patch (as Equifax painfully learned). Oversight teams should champion SBOM adoption not just to comply with forthcoming procurement rules or CISA guidance, but because it gives the watchtower clear visibility of the ground. You can’t guard what you don’t realize you have.

NIST AI Risk Management Framework & ISO 42001: Beyond hard law, soft-law frameworks and standards are guiding organizations toward better oversight processes. The U.S. National Institute of Standards and Technology (NIST) published its AI Risk Management Framework (AI RMF 1.0) in January 2023[19]. This voluntary framework lays out a structured approach to govern AI risks, emphasizing a continuous cycle of Map → Measure → Manage → Govern. In essence, it provides a cadence for oversight: map context and risks, measure performance and impacts, manage by applying controls, and govern by aligning with organizational values. The RMF is a toolkit for instilling ongoing risk oversight rather than one-and-done checklists. Similarly, the newly released ISO/IEC 42001:2023 standard defines requirements for an AI Management System (AIMS) – the AI equivalent of ISO 9001 for quality or ISO 27001 for security. A core principle in ISO 42001 is continuous monitoring and improvement of AI processes[20]. It calls for organizations to regularly review their AI systems’ performance, risk controls, and ethical considerations, and to refine governance strategies over time[20]. For leadership, aligning with standards like NIST’s or pursuing ISO 42001 certification can provide assurance to stakeholders (and regulators) that a credible, internationally recognized oversight structure is in place. More practically, these frameworks serve as reference playbooks: if you’re unsure where your watchtower might have blind spots, a gap analysis against NIST or ISO criteria can illuminate areas for improvement (be it bias testing, incident response plans, or stakeholder communication).

In short, the regulatory and standards landscape is converging on a clear message: oversight is not optional. Whether through law or best practice, organizations are expected to know their systems, control their systems, and respect the human impacts of their systems. Wise executives will use these external mandates as momentum to drive internal change – incorporating the requirements into their oversight model early, rather than scrambling in crisis or at the audit table.

From Playbook to Practice: How to Start on Monday

Knowing the theory of the watchtower is one thing; putting it into practice is another. How can leaders take actionable steps – as soon as Monday morning – to start strengthening oversight? Below is an integrated 10-point playbook, woven into a narrative for implementation. It ties together the model and metrics we discussed into concrete actions:

1. Establish the Watchtower Team: Begin by designating a cross-functional oversight group. This isn’t yet another silo – it’s a blend of Ground operators, Tower assurance folks, and Horizon strategists who will share the watchtower view. For example, convene your VP of Engineering, CISO, Head of Data Science, a compliance officer, and perhaps an outside advisor or independent director. Clarify roles: the CISO might focus on real-time incidents (Ground), the risk officer on audits and validation (Tower), and an R&D or strategy lead on horizon-scanning (Horizon). The key is to create a forum where operational realities meet independent challenge. This team should meet regularly (say, bi-weekly) to review the four metrics and any notable issues. By formalizing a watchtower committee, you signal to the organization that oversight is a priority with executive teeth.

2. Light Up the Dashboards (Signal Latency): Charge this team with immediately assessing Signal Latency in your critical processes. Ask: “If we had a P0 incident right now – a customer-facing outage, a major AI error, a security breach – how long until the right people know and act?” Pull data from recent incidents or run a drill this week. You might simulate an outage in a non-production environment and time the response. If the first alert-to-triage took an hour, you know you’re far off the ≤15 minute target for P0. To improve, ensure there is a 24/7 on-call rotation with clear escalation paths. Invest in real-time monitoring tools (from AIOps platforms to SIEMs for security) that push critical alerts to human responders immediately. Even cultural tweaks help: reinforce that it’s better to have some false-positive alerts than to miss a true-critical one. The “tower” perspective here might introduce an independent check – e.g., an internal audit could review a sample of incidents to see if any alerts were ignored or downplayed. By next month, aim to report to the board, “Our median detection time for critical incidents is now ___ minutes, down from ___, and we’re targeting further reduction.”

3. Map High-Risk Systems (Assurance Coverage): Create an inventory of your highest-risk AI and IT systems. High-risk could mean they handle sensitive data (like a customer database), make autonomous decisions (like an AI loan approval engine), or could cause significant harm if they fail (like a trading system or an industrial control system). For each system, note when it last had an independent review. “Independent” can be internal (a separate team/test) or external (third-party audit or certification). Many leaders are surprised to discover how few of their crown jewels have been truly poked and prodded by someone outside the development team. For instance, if you have a recommendation algorithm influencing millions of customers, has anyone outside the AI team tested it for bias or errors? If not, that’s a gap. Commit to a schedule: perhaps every high-risk system gets a third-party penetration test, or an adversarial “red team” exercise, within the next 6 months. For AI models, consider a bias and fairness audit by an external expert. Assign owners for closing any gaps these evaluations find. This practice not only improves Assurance Coverage toward 100%, it also instills a mindset of continuous validation. Remember, what gets measured gets managed – by declaring “independent TEVV coverage” as a KPI, you create accountability to actually do those validations regularly.

4. Empower the Human-in-the-Loop (Override Readiness): Evaluate, this week, your ability to pull the plug on each critical system. Identify the “stop button” for each – it might be literal (a physical switch or software command) or procedural (calling the ops center to kill a process). More importantly, identify the people who have the authority to use it without committee debate. Clearly document: if our autonomous drone swarm behaves erratically, who can override it? If our customer service AI starts spewing toxic responses, who takes it offline? Those individuals need to know they have top-level backing to act first and report later. Test the mechanism: for a chosen system, conduct a live drill where you simulate a runaway scenario and practice an emergency shutdown. See how long it takes and if any unforeseen hurdles emerge (perhaps a password no one remembers, or uncertainty about who can approve the decision). Use the findings to improve. It might mean installing a literal “red phone” hotline from the watchtower team to operations, or adjusting access controls so that an on-call engineer can disable a feature flag instantly. Tie this to upcoming regulatory needs: for high-risk AI, being able to demonstrate compliance with EU AI Act Article 14’s human oversight provisions[17] – essentially proving that “we can intervene and stop it at any time” – will be crucial. Culturally, celebrate examples of prudent overrides. If an engineer says, “I wasn’t comfortable with how the model was acting, so I rolled it back,” praise that in your next town hall as exemplary, not as an inconvenience.

5. Build a Channel for Recourse (Cycle Time on Complaints): If you deploy algorithms that affect people (customers, employees, citizens), you need an accessible recourse mechanism. This week, try to use your own system as if you were an external party with a complaint. Is there a clear way to contest an automated decision? For example, if a user is wrongly locked out by a fraud detection system, do they know whom to call or what form to submit? How long do they wait for an answer, and is that answer a canned bot response or a human review? Designate a team or individual (perhaps within customer support or compliance) to own every incoming AI/IT decision complaint. Create a simple tracker: received date, human assigned, resolution date. Set a policy like “all AI-related complaints get human review within 24 hours.” Then monitor that. The Blueprint for an AI Bill of Rights suggests people should be able to “opt out” of automated systems in favor of a human alternative and get timely remedies[21][3]. Bake that into your operations: even if the law doesn’t yet mandate it in your industry, doing so will differentiate you as a responsible operator. For internal systems (say an AI HR tool employees might feel mis-scored them), ensure your HR or ethics office provides a similar recourse path. Over time, analyze these cases for patterns – are certain systems generating many complaints? That’s an oversight signal to possibly adjust the system or its usage policies. By treating recourse not as a grudging obligation but as a valuable feedback loop, you not only comply with emerging norms, you improve your AI’s reliability and fairness.

6. Strengthen the Foundations (Cyber Hygiene & SBOM): The watchtower won’t stand if its base is rotten. Get back to basics on your IT hygiene. Do a rapid audit of patch management: are all critical patches in the last 30 days applied? If Equifax taught us anything, it’s that a missed patch can undo the best-laid plans. Consider instituting a “patch council” that meets weekly to review outstanding high-severity vulnerabilities in your software stack (Ground teams will be doing the patching, but tower oversight can ensure none slip through). Simultaneously, start building your Software Bill of Materials for key applications. If you haven’t already, pick a critical system and generate an SBOM (there are tools and services that can do this automatically by scanning code and binaries). From that SBOM, identify any component that is out-of-date or known-vulnerable. This practice will soon be expected by regulators and customers – CISA’s 2025 SBOM guidelines underscore that momentum[18] – so get ahead of it. It also directly feeds Assurance Coverage: an SBOM shows what to scrutinize or test in independent reviews. In parallel, check expiring certificates, backups, failover systems – the nitty-gritty that often only gets attention after a failure. Oversight leaders should not consider these “too granular.” A quarterly deep-dive on operational resilience, where the watchtower team asks “Show us that all our critical certificates are valid” or “Let’s randomly test a database restore,” reinforces that even the ground-level details are subject to scrutiny. Many crises (the cloud outage caused by an expired cert, the data loss from a failed backup) can be preempted by this proactive stance. Ground realism indeed: sometimes the castle is breached not by a dragon, but by a leaky faucet left unattended.

7. Inject Principled Dissent into Decision Loops: Turn the abstract idea of principled dissent into a formal mechanism. For any major system launch or big change, assign a “red team” or at least a “devil’s advocate” whose job is to think like an attacker or a critic. For instance, if the company is about to roll out a new machine learning model to recommend products, have a small team try to game it or find ways it could go wrong (could it recommend inappropriate items? Can it be manipulated by malicious input?). The key is that this dissenting voice has equal footing in discussions. They should present their findings to leadership alongside the product team. Create psychological safety for dissenters: reward the engineer who says “We shouldn’t deploy yet; I found a potential bias issue” just as you’d reward one who hit a delivery deadline. Leaders can model this by asking tough questions themselves: “How could this fail? What’s the worst-case scenario here, and have we tested it?” By normalizing this line of inquiry, you avoid groupthink. Even in daily operations, encourage a blameless post-mortem culture. When an incident happens, the point is not to punish, but to learn “How did our system allow this, and how could we catch it or prevent it next time?” Often it’s the people on the front lines who know the vulnerabilities; give them channels (even anonymous if needed) to voice concerns upward. Over time, you’ll cultivate an institutional habit of respectful challenge – which is the heart of principled dissent. It’s far better to have your own team challenge a risky system in development than to have the challenge come from a regulator, customer outrage, or a headline after deployment.

8. Double-Check with Grounded Realism: Hand in hand with dissent, insist on evidence-based assessments for your systems. If a dashboard says everything is “green,” don’t just nod – ask for the data behind it. For example, if an AI model claims 98% accuracy in the lab, task your assurance function to verify that claim against real-world data (perhaps it’s more like 85% on diverse customer inputs). If the operations report boasts “We have 99.9% patch compliance,” have the internal audit team do a spot check on a random sample of servers. Essentially, trust but verify. Grounded realism is about not getting high on our own hype. Many failures occur when organizations buy into their own marketing (“Our cybersecurity is military-grade, we’re fine”) and dismiss warning signs. To operationalize realism, maintain a risk register of assumptions and regularly validate them. For instance, assume that any complex system will have errors – then budget time to find those errors. Assume your employees will occasionally click phishing emails – then invest in detection and response for that, not just prevention. In strategic planning, use scenarios: e.g., “If our top AI engineer quits, can we still maintain this system? Let’s ensure knowledge transfer and documentation.” This doesn’t mean being fearful; it means being prepared. Encourage teams to surface inconvenient truths. Maybe a pilot of a new AI revealed it doesn’t work for a subset of users – don’t bury that, elevate it. Leaders can set an example: openly discuss a time when an initiative failed or metrics were worse than expected, and how that candid insight led to improvement. When staff see that realism is valued over papering over issues, they’ll be more forthcoming. In sum, keep oversight honest. The watchtower should not only look outward for threats, but inward for self-delusion.

9. Scan the Horizon (Foresight and Flexibility): Dedicate part of your oversight efforts to looking ahead. Set up a quarterly “horizon scanning” meeting that includes the watchtower team plus any necessary domain experts. Agenda: emerging tech and upcoming rules. For technology, identify trends that could either be tools or threats. For example, the rise of new generative AI capabilities – could they help with monitoring (tool) or introduce new risks of deepfakes in your processes (threat)? Is there buzz about quantum computing timelines that might force a crypto upgrade in a few years? For regulation, keep tabs on not just the EU AI Act we discussed, but U.S. developments (like state AI laws or sector-specific rules), and other jurisdictions where you operate. Mark the calendars for compliance deadlines – the team should know now if, say, by August 2025 they’ll need to disclose use of GPT-type systems or implement specific transparency measures[16]. Treat it as a mini strategy review: “If X becomes law, what do we need to do today to be ready by then?” Also consider industry standards and frameworks: maybe adoption of ISO 42001 is becoming a competitive differentiator in your sector – do you want to be a leader or laggard on that? Horizon scanning isn’t just passive awareness; translate insights into action. If you foresee talent scarcity in AI auditing, maybe invest in training some internal people now. If a new type of cyberattack is emerging (say, supply-chain attacks through software vendors), plan a third-party risk assessment. By proactively adapting to what’s on the horizon, the oversight function helps the company navigate change safely rather than reactively scrambling. Think of it as the lighthouse function of the watchtower – shining light on rocks before the ship gets there.

10. Integrate Oversight into Governance and Culture: Finally, bake the watchtower approach into the DNA of the organization. Report on oversight metrics and activities at board meetings regularly – not in the weeds, but at the level of risk appetite. (e.g., “Our recourse cycle time for AI decisions is now 3 days on average; is the board comfortable with that, or shall we invest to get it down to 1 day?”) Boards and C-suites need to treat oversight as part of corporate stewardship, not just technical detail. Set tone at the top: the CEO and directors should occasionally ask about these four metrics or attend a drill/exercise. Consider linking a portion of executive compensation or performance evaluation to risk management outcomes (for instance, no critical incident goes undetected beyond X hours, or all high-risk systems passed an external audit this year). On the culture side, celebrate wins: when an override prevents a potential disaster, acknowledge the team; when an audit finds a bug that could have been a fiasco, frame it as success (“we found it in-house first!”). Provide continuous training: from engineers to project managers, ensure everyone understands basics of AI ethics, cybersecurity, and their role in raising issues. Over time, aim for a workplace where oversight is seen as everyone’s job – with the watchtower team as facilitators and coordinators. Just as quality became a total-company concern in the Total Quality Management era, and security is now (in progressive firms) an organization-wide responsibility, oversight of AI/IT risks should become a shared value. The watchtower model can be the organizing principle, but its efficacy will ultimately depend on broad buy-in. When a new hire joins, they should hear in orientation: “We have a watchtower approach to ensure our tech is trustworthy. You’re encouraged to speak up if you spot something off.” That’s when you know oversight has truly been embedded.

By following this playbook, leaders can translate high-level oversight ideas into day-to-day practices. Start with a few steps if ten sounds too many – even setting up the team and establishing one or two metrics can yield quick wins. The key is momentum: iterate and build. The watchtower doesn’t appear overnight; you construct it brick by brick, habit by habit. But fairly soon, people will start to feel a difference – a sense that someone somewhere is keeping guard and that they too can raise a flag. That feeling is the beginning of an oversight culture, which is ultimately more valuable than any single metric.

Conclusion: Stewardship from the Watchtower

"princes kept the view" – in Dylan’s ballad, the nobles watched from the watchtower, eyes on the kingdom’s perils. Today’s corporate leaders are the stewards, the modern “princes” tasked with keeping the view. Oversight is not a box to tick or a defensive crouch; it is active stewardship of complex systems that influence lives and fortunes. The future of system oversight will belong to those who combine principled dissent (to question and improve) with grounded realism (to implement and adapt) in equal measure. By standing up in the watchtower – embracing one unified vantage, tracking the vital signs, learning from past missteps, and anchoring their practices in emerging rules – organizations can not only avoid catastrophes, but also build trust with the public and confidence within their teams. The hour may be late, but it’s not too late to climb the watchtower and take up this responsibility. As leaders, let’s keep the view with clear eyes and full hearts, knowing that proactive oversight today is the price of sustainable innovation tomorrow.

Written in a personal capacity; no financial relationship with entities cited.


[1] The Tension Between ‘Decentralized Ops’ and ‘Security Compliance’ | Zscaler

https://www.zscaler.com/blogs/company-news/the-tension-between-decentralized-ops-and-security-compliance

[2] [17] Article 14: Human Oversight | EU Artificial Intelligence Act

https://artificialintelligenceact.eu/article/14/

[3] [21] + Human Alternatives, Consideration, and Fallback | OSTP | The White House

https://bidenwhitehouse.archives.gov/ostp/ai-bill-of-rights/human-alternatives-consideration-and-fallback/

[4] [5] [6] [7] SEC.gov | SEC Charges Knight Capital With Violations of Market Access Rule

https://www.sec.gov/newsroom/press-releases/2013-222

[8] Data Protection: Actions Taken by Equifax and Federal Agencies in Response to the 2017 Breach | U.S. GAO

https://www.gao.gov/products/gao-18-559

[9] [10] [11] [12] [13] [14] [15] oversight.house.gov

https://oversight.house.gov/wp-content/uploads/2018/12/Equifax-Report.pdf

[16] EU AI Act Published: Which Provisions Apply When? | Insights | Mayer Brown

https://www.mayerbrown.com/en/insights/publications/2024/07/eu-ai-act-published-which-provisions-apply-when

[18] CISA’s Updated SBOM Guidelines: What’s New? | Revenera Blog

https://www.revenera.com/blog/software-composition-analysis/cisas-updated-sbom-guidelines-whats-new/

[19] AI Risk Management Framework | NIST

https://www.nist.gov/itl/ai-risk-management-framework

[20] ISO/IEC 42001: a new standard for AI governance

https://kpmg.com/ch/en/insights/artificial-intelligence/iso-iec-42001.html

Kostakis Bouzoukas

Kostakis Bouzoukas

London, UK